1. Who We Are

Our website address is: http://theparadiseroots.in

The Paradise Roots is a travel company providing tour and travel packages across India. By accessing our website or booking our services, you agree to be bound by these Terms & Conditions.

2. Booking & Payment

• All bookings are confirmed only after receipt of the required advance payment.

• The remaining balance must be paid before the start of the trip or as per the agreed schedule.

• Prices may vary based on travel dates, hotel availability, transportation costs, and seasonal surcharges.

3. Itinerary & Services

• The Paradise Roots reserves the right to change or modify itineraries due to weather conditions, road conditions, natural events, or government restrictions.

• We are not responsible for delays, cancellations, or changes caused by factors beyond our control, including but not limited to natural disasters, strikes, or political situations.

4. Cancellations & Refunds

• Cancellation charges will apply as per the policy communicated at the time of booking.

• Refunds, if applicable, will be processed after deducting cancellation and service charges.

• No refunds will be provided for unused services or no-shows.

5. Traveler Responsibilities

• Guests must carry valid government-issued ID proof for hotel check-ins, permits, and travel verification.

• Participation in adventure activities (such as trekking, rafting, camel rides, skiing, etc.) is entirely at the traveler’s own risk.

• Travelers are responsible for following local laws, rules, and safety instructions during the trip.

6. Liability

• The Paradise Roots is not responsible for loss, theft, or damage to personal belongings, luggage, or valuables.

• We are not liable for any injury, illness, accident, or death during the trip.

• Travel insurance is strongly recommended but is not included unless specifically mentioned in the package.

7. Comments & User Interaction

• Any comments, reviews, or testimonials posted on our website or social platforms may be used for promotional purposes.

• The Paradise Roots reserves the right to moderate, edit, or remove any inappropriate, offensive, or misleading content.

8. Changes to Terms

• The Paradise Roots may update or modify these Terms & Conditions at any time without prior notice.

• Continued use of our website or services implies acceptance of the updated terms.

9. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in India where The Paradise Roots operates.